A2P 10DLC Error Codes and Rejection Fixes
Clear explanations, troubleshooting steps and expert help for common A2P 10DLC error codes and campaign rejections. Get your business texting back on track faster.
Popular Error Codes
Quick answers for common messaging errors seen on Twilio and similar providers.
Unregistered Number
The message was sent from a US 10DLC number that is not linked to an approved A2P campaign.
Message Filtered
The carrier blocked the message, often because of spam like content or missing registration.
Toll Free Not Verified
The message was sent from a toll free number that has not completed verification.
Unreachable Handset
The destination phone is off, out of service or cannot receive messages right now.
Landline or Unreachable
The destination is a landline or a number that cannot receive text messages.
Browse by Category
Explore rejection reasons and troubleshooting help by topic.
Opt In and Consent Rejections
Problems with how you collect and show consent.
Brand Identity Rejections
Business details that do not match official records.
Website Rejections
Missing privacy policy, terms or a website that does not match the brand.
STOP and HELP Issues
Missing opt out or help instructions in your messages.
Toll Free Rejections
Common reasons toll free verifications are denied.
Resubmitting a Campaign
How to fix issues and resubmit for review.
Top Troubleshooting Guides
Step by step help for the most common A2P messaging issues.
Types of A2P Message Rejections
Rejections happen for different reasons. Here are the main types.
Content Rejections
Messages blocked because of prohibited content, links or keywords.
Registration Rejections
Problems with brand, campaign or use case registration.
Carrier Filtering
Messages filtered by carriers for risk, spam or policy reasons.
Rate Limiting
Messages held back because of sending limits or unusual traffic.
Every A2P Error and Rejection We Cover
Pick the code your provider returned, or the reason given on the rejection notice.
By error code
Error 30007
Message filtered by the carrier
Error 30032
Toll-free number not verified
Error 30034
Unregistered 10DLC number
Error 30527
Business registration problem
Error 30886
Campaign description rejected
Error 30892
Link shortener not allowed
Error 30893
Sample messages rejected
Error 30909
Consent flow not accepted
Error 30932
Privacy policy rejected
By rejection type
Opt-in and consent rejections
See the cause and the fix
Brand identity rejections
See the cause and the fix
Website and privacy policy rejections
See the cause and the fix
Errors 30887 and 30890
STOP and HELP replies
Toll-free verification rejections
See the cause and the fix
Non-resubmittable rejections
See the cause and the fix
Your 10DLC Compliance Partner for the Long Term
- Experts who know what The Campaign Registry and carriers check
- Fewer rejections because details match from day one
- Help with fixes and resubmissions when carriers ask
- Support after approval when you add new campaigns
A2P Error Code FAQs
Answers to common questions about error codes and rejections.
Why was my message rejected?
Common reasons include an unregistered number, spam like content or missing consent. The error code tells you where to start.
How do I find the error code?
Your SMS provider shows the error code in your message logs or delivery reports.
How long does it take to resolve?
Simple fixes can be quick. If you need to register or resubmit a campaign, carrier review can take a few days or more.
We Fix It, Then Resubmit
Fixes and resubmission until approved are included on every plan. $50 for one business, $399 for ten.
Single Verification
$50
per verification, paid once
For one business that needs carrier approval to text its customers.
- Brand registration with The Campaign Registry
- Campaign registration with use case and sample messages
- Opt in, privacy policy and STOP and HELP review
- Fixes and resubmission until approved
10 Verification Pack
$399
10 verifications, $39.90 each
For agencies and multi location businesses verifying several brands. Just $39.90 per verification.
- Everything in Single Verification
- 10 verifications for your clients or locations
- $39.90 each instead of $50, you save $101
- Fixes and resubmission until each one is approved
Registration and carrier fees are charged separately by your SMS provider.
Still Need Help?
Our compliance experts help you fix errors and get your messaging back on track.
